CASE STUDY no. 3
Connecting Fragmented Teams Using Digital Lean (Post-COVID Project)
Rebuilding Collaboration and Productivity in a Disrupted Project
THE CHALLENGE
During COVID restrictions:
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Project teams became fragmented and disconnected
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Collaboration broke down due to:
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Remote working
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Limited site access
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Planning quality reduced due to lack of current information
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Communication gaps caused inefficiencies and delays
The production system lost its collaborative foundation
KEVIN'S APPROACH
Kevin implemented an innovative digital Lean solution to reconnect teams:
✔ Introduced Reality Capture (360° site imagery)
✔ Integrated images with BIM and planning systems
✔ Enabled virtual “big room” collaboration
✔ Supported Last Planner System® with real-time visual data
✔ Maintained production control despite remote working
👉 Teams could now see the project, understand it, and plan effectively
THE IMPACT
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Maintained PPC performance (70–80%) despite disruption
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Improved planning accuracy using real-time site information
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Increased stakeholder engagement and collaboration
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Reduced ambiguity and communication errors
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Strengthened trust across teams
WHAT WE DELIVERED
A resilient production system that:
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Connected site and remote teams
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Maintained programme reliability
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Enabled data-driven planning decisions
👉 Lean systems adapted to challenging conditions and continued delivering value
WHY THIS MATTERS
Projects fail when teams become disconnected.
👉 Kevin creates aligned, collaborative production systems—even in complex environments
If your teams are not aligned or struggling to collaborate—Kevin can reconnect your project.
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